Okwin Privacy Policy – Your Data Is Safe with Us

1 Introduction

Okwin (okwin-khelo.com) places the highest importance on the privacy of its members. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it secure.

By registering on Okwin or using the platform, you are agreeing to this Privacy Policy. This policy is part of our Terms & Conditions- is part of and should be read together with.

We operate a transparent and trustworthy platform for members in Bangladesh. If you have any questions about how we handle your data, feel free to reach out to us at any time.

2 What Information We Collect

Okwin collects your information through various means. A detailed breakdown is provided below:

A) Information collected at registration:

• Full name, date of birth
• Mobile Number & Email Address
• Bank or mobile banking details (for payment purposes)
• National ID Number (for identity verification)
• Current Address

B) Information Collected Automatically During Use:

• IP Address & Device Type
• Browser & Operating System Information
• Login times and session information
• Betting History & Financial Transaction Records
• How long each page on the platform was visited

C) For Identity Verification (KYC):

• Copy of National ID or Passport
• Recent Photo
• Proof of Address Document

3 How Your Information Is Used

Okwin uses your personal data for the following specific purposes:

Okwin never sells your data to third parties for marketing or advertising purposes. You can unsubscribe from promotional emails or messages at any time.

4 Who Your Data Is Shared With

Okwin may share your personal information in limited circumstances and only with specific parties. Your data is never sold to third parties.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They operate under their own privacy policies.
• Identity Verification Services: Trusted third-party providers may be used for the KYC process. They receive your data solely for verification purposes.
• Law Enforcement: We may be required to share data under legal obligations or court orders.
• Anti-Money Laundering (AML): Information may be disclosed to regulatory authorities for the prevention of financial crime.

5 Cookie Policy

Okwin uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential Cookies: Required for login sessions and security. The platform cannot function properly without these.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: To understand which sections of the website are used most.

You can disable cookies at any time through your browser settings, though some features may not work as a result.

6 Data Retention & Security Measures

Okwin uses industry-standard security technology to protect your information. Our servers are secured with SSL/TLS encryption, and all transactions take place over encrypted channels.

• All data is stored using AES-256 encryption.
• Regular security audits are conducted.
• Two-factor authentication (2FA) is available.
• Staff access to data is strictly limited and monitored.
• Data backups are performed on a regular basis.

Your personal data is archived 12 months after your account becomes inactive. Information required for legal purposes is retained for a specified period. Even after account closure, certain data may need to be kept to meet legal obligations.

7 Your Privacy Rights

As an Okwin member, you have certain important rights. To exercise any of these rights, please get in touch with our support team.

8 Children's Privacy

Okwin takes children's privacy very seriously. Our platform is intended for users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

If a minor registers by mistake and this comes to our attention — either internally or through a guardian — the account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child is using Okwin, please support@okwin-khelo.comto get in touch.

9 Third-Party Services & Links

The Okwin platform may integrate certain third-party services, such as payment gateways or game providers. These services have their own privacy policies and operate outside of Okwin's control.

We recommend reading the privacy policy of any third-party service before using it. Okwin is not responsible for how third parties collect or use your data.

10 Policy Updates

Okwin may update this Privacy Policy from time to time. For any significant changes, a notice will be posted on the platform and sent to you by email.

The date of the latest update is shown at the top of this page. We recommend checking this page regularly. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact Us

For any privacy-related questions, requests, or concerns, please reach out to us:

To request deletion or correction of your data, send your account number and identity verification details via email. We aim to respond within 7 business days.